Returns & Refunds

***Please, do not send your purchase back without first having contacted us about the return. Please email us about the return at threebyfourstudio@gmail.com with your order number.***

At Three by Four Studio, we strive to provide high-quality products and services that meet and exceed our customers' expectations. To maintain fairness and consistency, we have established the following No Refund Policy:

1. All Sales Are Final
   Once a purchase is made, it is considered final. We do not offer refunds, returns, or exchanges except under the circumstances outlined below.
2. Defective or Damaged Items
   If your item arrives defective or damaged, please contact us within 7 days of receipt at threebyfourstudio@gmail.com. We may request photos or additional information to assess the issue and provide an appropriate resolution, such as a replacement or store credit.
3. Custom and Personalized Orders
   Due to the unique nature of custom and personalized products, we cannot accept returns or issue refunds for these items unless they arrive damaged or defective.
4. Exceptions
   Refunds may be issued at the sole discretion of Three by Four Studio under extraordinary circumstances. Please contact us directly to discuss any concerns.
5. Cancellations
   Orders can only be cancelled if they have not yet been processed or shipped. Once an order is in production or dispatched, it cannot be cancelled.

By completing a purchase with Three by Four Studio, you acknowledge and agree to this policy. For any questions or concerns, please contact us at threebyfourstudio@gmail.com. 

Thank you for your understanding and support!

Three by Four Studio